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Sale 30% Off + Free Shipping on orders over €150.00.
Prices include all taxes and duties

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Shipping & Returns


DHL Express Shipment Worldwide

"Go Green" - CO2 Compensation Programm.

Shipping cost (under 150€ orders)
France 10 €
Europe 15 €
Outside Europe 20 €

 

Thank you for shopping at Baserange.

Your order is shipped from France, but we're taking care of all tax and duties that may apply on the way to your country. 

Prices are including all tax, vat and duties.

You will not be invoiced of any extra charge, when your parcel arrives.

In your parcel, you'll also find a pre-paid DHL label in case you need to make a return. Please see below for the procedure.

 

RETURNS, EXCHANGES & REFUNDS

If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return or exchange an item from the date you received it.
To be eligible for a return, your item must be unused, unworn, unwashed and in the same condition that you received it in. Your item must be in the original packaging.

TO PROCESS A RETURN:

Please use the included form to share your order details and reason for return.
Please affix the included return shipping label to the outside of the original packaging.
Please schedule a pick-up with your local DHL service or drop the package off at your nearest postal facility.

REFUNDS

Once we receive your returned item, it will be inspected and we will notify you on the status of your refund.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 10 business days, depending on your card issuer's policies.

EXCHANGES

If you choose to exchange an item, it must be returned in unwashed and unworn condition.
Please use the included form to indicate the reason for your exchange.
Please affix the included return shipping label to the outside of the original packaging.
Shipping for exchanges will be completely free.

RETURN ADDRESS:

2 Rue Georges Brassens
31140 Fonbeauzard
France
Please mark SAMPLES / NO COMMERCIAL VALUE WITH 1$ VALUE on the shipment form if shipping
outside of Europe.

In the event that you need further assistance or have a complaint please contact us directly via email.

SALE ITEMS

All Sale items are FINAL SALE with the exception of damaged or faulty products.
For a damaged Sale item or return request please contact us directly via email.

ITEMS NOT ELIGIBLE
Worn items are not eligible for refunds or exchanges.

CONTACT US

If you have any questions on how to return your item to us, email us at webshop@baserange.net.



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