Help

To initiate an exchange, return, or refund, please follow the steps below

• Log in to your account from the top right corner of the website
• Open your order, click request return and select the item(s) you want to exchange or return
• Submit your request and wait for our approval

If your order hasn’t shipped yet, you can contact us to request a modification to the address or product. Unfortunately, if your order is already marked as shipped, it’s too late to modify.

Sorry to hear that your package arrived damaged. Please send us photos of the damaged package so we can come to a resolution.

Exchanges for purchases from our retailers aren’t possible; please contact the retailer directly.

All our products have a conversion chart of our sizes to EU, US, Australian, and Japanese sizes. We also have a size chart with the bust, waist and hip measurements corresponding to each size. You can find the size the model is wearing in the product description, alongside the model's height whenever available. Most of our products also have the garment measurements in the "Size chart" tab on the product page. Measure yourself and compare those measurements to our charts.

If you are still hesitant, you can check if there are stockists near you, so you can try the fit of some of our products in person.

If you have any questions about sizing, please email us, and we will advise you accordingly.

We take care of all taxes, customs and tariffs that may apply to your parcel. Our prices include all taxes, VAT and duties, so you do not have to take care of any extra costs.